pilar168 Platform Privacy Notice

This page describes what we collect when you use pilar168 and how we keep that data protected. When you open an account, deposit funds, or place a bet on our platform, we collect information necessary to verify your identity, process your transactions, and comply with financial regulations. We do not sell your data to third parties, and we do not use it for marketing outside pilar168.

We at pilar168 take data protection seriously. Your account information, transaction history, and payment details are stored securely and accessed only by authorised staff and our payment processors. Our servers may sit outside your jurisdiction, but we apply the same protection standards regardless of location. This notice explains our practices in detail.

If you have questions about how we handle your data, contact our support team in English or Indonesian.

What Data We Collect on pilar168

We collect information in several categories. First, we collect identity data — your name, email address, phone number, date of birth, and identity document number. We require this information to verify your account and comply with financial regulations. We do not collect this data for marketing purposes.

Second, we collect transaction data. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the amount, date, and payment method. When you place a bet on Liga 1, Piala AFF, Champions League, or other markets, we record the stake, odds, and result. When you withdraw funds, we record the amount, method, and date. This data helps us track your account activity and detect fraud.

Third, we collect technical data. We log your IP address, browser type, device type, and the pages you visit on pilar168. We use this data to improve our platform, diagnose technical issues, and detect unauthorised access. We do not use this data to track you outside pilar168.

Identity data

Name, email, phone, date of birth, identity document number — collected once during account opening.

Transaction data

Deposits, withdrawals, bets, and results — collected continuously as you use pilar168.

Technical data

IP address, browser, device, pages visited — collected automatically when you access pilar168.

Verification data

Copies of identity documents, proof of address — collected before your first withdrawal.

How We Use and Protect Your Data on pilar168

We use your data for specific purposes. We use identity data to verify your account, prevent fraud, and comply with financial regulations. We use transaction data to process your deposits and withdrawals, settle your bets, and generate your account statement. We use technical data to maintain pilar168, diagnose problems, and detect unauthorised access.

We do not use your data for marketing emails, SMS, or push notifications unless you explicitly opt in. We do not sell your data to third parties. We do not share your data with advertisers or data brokers. We share your data only with our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and our verification partners — only to the extent necessary to process your transactions and verify your identity.

We at pilar168 protect your data using encryption, secure servers, and strict access controls — your information is not sold, shared, or used outside pilar168.

We store your data on secure servers with encryption. We limit access to authorised staff only. We do not retain your data longer than necessary — typically, we keep transaction records for seven years to comply with financial regulations, and we delete account data within 90 days of account closure unless we are required by law to retain it longer.

Your Rights and Data Requests on pilar168

You have the right to access your data on pilar168. You can view your account information, transaction history, and verification documents through your account settings. You have the right to request a copy of all data we hold about you — contact our support team to request a data export.

You have the right to correct inaccurate data. If your name, email, or phone number is incorrect in your pilar168 account, contact our support team and we will update it. You have the right to request deletion of your account and associated data — we will process your request within 90 days, subject to legal retention requirements.

We do not use automated decision-making or profiling on pilar168. All account decisions — including account suspension or closure — are made by our staff and are subject to our dispute process.

Cookies and Tracking on pilar168

We use cookies on pilar168 to keep you logged in, remember your preferences, and track your activity on our platform. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use pilar168.

We do not use third-party cookies for tracking or advertising. We do not use cookies to track you outside pilar168. Our cookies are used only to improve your experience on our platform.

Data Transfers and Jurisdiction

Our servers may be located outside your jurisdiction. When you use pilar168, your data may be transferred to and stored in countries outside Indonesia. We apply the same protection standards regardless of server location. By using pilar168, you consent to this data transfer.

We do not offer our services in jurisdictions where local law prohibits online gaming or sportsbook activity. If you access pilar168 from a prohibited jurisdiction, we reserve the right to suspend or close your account. We are not responsible for data protection violations resulting from your use of pilar168 in a prohibited jurisdiction.

Contact Us About Your Data

If you have questions about how we handle your data, or if you want to request access, correction, or deletion, contact our support team. We are available in English and Indonesian. We will respond to your request within 30 days.

We may update this privacy notice from time to time. We will notify you of material changes by email or by posting a notice on pilar168. Your continued use of pilar168 after changes are posted constitutes your acceptance of the updated notice.